Privacy Policy

Your privacy and trust are important to us. This Privacy Policy explains how The Leap and its affiliates handle personal information. It applies to all The Leap’s websites, applications, products, software, and services (collectively, “Services”) that link to this policy.

Introduction

The Leap is committed to collecting, processing, storing, and safeguarding personal information in compliance with the Data Protection Act 1998 and applicable privacy laws. This policy outlines our approach to protecting the personal data we handle.

Scope

This Privacy Policy applies to all personal information collected by The Leap and its affiliates.
Personal information includes any details related to an identified or identifiable individual, such as name, identification numbers, contact details, location data, or information tied to a person’s identity.

What Personal Information We Collect

We collect information necessary for our operations, which may include:

Name
Date of birth
Address
Contact details (phone, email)
Racial or ethnic origin
Physical or mental health
Photographs

In some cases, we may also collect sensitive personal information, such as:

Medical details, including biometric and genetic data
Financial or bank account information
Criminal allegations or convictions

We ensure all collected data is relevant, accurate, and updated promptly.

How We Use Your Information

We use your personal information to:

Respond to inquiries
Provide services and manage relationships
Conduct research, marketing, and service improvements
Comply with legal obligations

We regularly review and update our data-handling practices to comply with data protection laws.

Cookies and Website Data

When you visit our website, we collect standard internet log information, including the use of cookies to gather anonymous statistics (e.g., visitor numbers, page visits). We do not attempt to identify visitors unless you provide personal data via forms.

Marketing and Events

We may use your information to send marketing messages about services and opportunities via email, phone, SMS, or direct mail. All marketing communications will include an opt-out option.

If you participate in surveys or polls, your responses may be used for market research.

Sharing Your Information

We share your personal data only when:

Required by law (e.g., fraud prevention, legal proceedings)
Necessary for partnerships with affiliates and service providers
Consent is provided (e.g., data-sharing agreements with trusted partners)

Data Transfers

If your information is transferred outside the European Economic Area (EEA), we take measures (e.g., contractual clauses) to ensure it remains protected in line with your rights.

Security

We implement robust policies and technical measures to protect your data from unauthorized access, misuse, or accidental loss. Access to personal information is restricted to authorized employees and third parties under strict confidentiality agreements.

Your Rights

You have the right to:

Access your data
Correct or update inaccuracies
Request deletion (subject to legal obligations)

For access requests, we may verify your identity and charge a small fee where applicable.

Retention of Information

We retain personal data only as long as necessary for legal or business purposes. When no longer needed, data is securely deleted or destroyed.

Contact Us

For inquiries about your personal data, contact our Data Protection Officer:

Address:
The Leap
121 High Street
Marlborough
SN8 1LZ

Email: info@theleap.co.uk

Complaints

If you’re dissatisfied with our handling of your data, you can file a complaint with your national data protection authority. A list of authorities can be found here.

Policy Updates

We regularly review this Privacy Policy to ensure compliance with current regulations. Updates will be published on our website.

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